Shipping policy

Thank you for visiting and shopping at Half Moon Imprints. Below are the updated terms and conditions that constitute our Shipping Policy.

Due to increased order value and high peak seasons, it may take longer than usual to fulfill the order. We are working to get the order to you as quickly as possible. We appreciate your patience and apologize for the inconvenience.

Shipment Processing Time

Shipping to Carrier Handling Time Shipping Time
US (Standard Shipping) UPS/USPS 1-2 business days 2-5 business days
US (Expedited Shipping) UPS/USPS 1-2 business days 2-3 business days

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

If you didn’t receive your parcel item after an extended period, please contact the shipping courier with your tracking code, and for further assistance, you can contact our team through email for any unanswered questions.

Shipping Cost

Free Shipping for U.S. orders over $79!
For orders under $79, shipping costs are as follows:

Shipping To Size/Type Shipping Cost
US (Standard Shipping) All USD 6.99
US (Expedited Shipping) All USD 14.99

Wrong Address

If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Need help?

Contact us at support@mazzew.com for questions related to refunds and returns.

  • Office and Warehouse: 15242 Winchester Ave, Harvey, IL 60426 United States
  • Preferred Contact (SMS Only): +1 (530) 341-3179
  • Warehouse 2: 62 Drs James Parker Blvd, Red Bank, NJ 07701 United States
  • Email: support@mazzew.com
  • Support Hours: MON-FRI 09:00 AM - 5:00 PM EST Time